M&M Direct is an online retailer that sells a variety of products including clothing, footwear & accessories and more. MandM has a wide range of cheap men’s, women’s & kid’s clothes, footwear & accessories from top names such as Adidas, UGG, Converse and more. However, there are some red flags regarding their legitimacy.
Is mandmdirect.com Legit?
Customer reviews and our research indicate that the website mandmdirect.com has issues related to trustworthiness and reliability. Customers have complained about untrustworthy business practices and a lack of reliability. Here are several RedFlags:
Poor Customer Service
Many customers have complained about the lack of customer service and responsiveness from M&M Direct. They report not receiving responses to emails or being put on hold for long periods of time when calling. This suggests M&M Direct may not have adequate customer service staff to handle all their customers’ needs.
No Refund
Multiple customers claim that M&M Direct either does not offer refunds or makes it very difficult to get a refund. This is a major red flag, as reputable retailers typically have clear refund policies and make refunds relatively easy for customers.
Negative Reviews
There are many negative reviews for MandM Direct on sites like Trustpilot and Sitejabber. Customers complain about issues like items not matching the description, poor quality products, order delays and no response from customer service.
Bad Quality Products
There are numerous complaints about the poor quality of M&M Direct’s products. Customers report receiving damaged, defective or counterfeit items. This indicates M&M Direct may be selling low-quality or knock-off products.
Items Not Delivered
Many customers claim they never received the items they ordered from M&M Direct despite being charged. This suggests M&M Direct may take payments but not actually fulfill orders as promised.
Owner Hide their Identity on WHOIS
When looking up M&M Direct’s domain registration details, the owner’s contact information is hidden using a privacy service. This is suspicious, as reputable retailers typically list their actual company information.
Hiding the owner’s identity makes it difficult for customers to contact them directly with issues.
Based on numerous customer complaints and suspicious domain registration details, M&M Direct does not appear to be a trustworthy or legitimate online retailer. We Recommend you Avoid purchasing from this website.
Read: 100footwear.com Review: Is 100footwear.com Legit?