Berlinnova.com promises a dream dress for every occasion, boasting in-house design and tailoring for a perfect fit. They state that they have our own factories with professional tailors and workers which will make sure the quality before shipping.
However, before you fall for their glamorous gowns and trendy accessories, a closer look reveals some red flags that might turn your fairytale shopping experience into a nightmare.
Is Berlinnova.com Legit?
Based on the research and customer reviews, it is advisable to avoid berlinnova.com. Here are several redflags:
1. Poor Customer Service
Numerous online reviews highlight the difficulty of reaching Berlinnova’s customer service. Emails go unanswered, phone calls are directed to voicemail purgatory. Even if you manage to get in touch, reviews suggest responses are slow and unhelpful, leaving you with more questions than solutions.
2. Inaccurate Information
Customers report discrepancies between what the website promises on processing times and shipping information and what they actually experience.
3. Wrong And Poor Quality Items
Numerous reviewers report receiving dresses in the wrong size, color, or style entirely. Others mention dresses arriving poorly made, with shoddy stitching and cheap materials – a stark contrast to the luxurious images on the Berlinnova website.
4. Fake Address And Chinese Origins
The address listed on the Berlinnova website raises a red flag. While they claim a US location, the Better Business Bureau (BBB) reports the address is likely a warehouse and attempts to contact the company there were unsuccessful.
Additionally, some reviews suggest the company may be operating from China, raising concerns about manufacturing quality and ethical labor practices.
5. Shipping Delays And Refund Issues
Waiting weeks or even months for your order to arrive is a common theme in Berlinnova reviews. This can be tragic if your dress is for a time-sensitive event like prom or a wedding. Even worse, some customers who received incorrect items faced difficulties getting returns accepted or receiving refunds.
6. Negative Reviews Online
Independent review sites like Trustpilot paint a concerning picture of Berlinnova. While some positive reviews exist, Trustpilot actively removes reviews they believe are fake, and the remaining reviews are overwhelmingly negative. These paint a picture of a company with poor customer service, questionable product quality, and a lack of transparency.
Given the red flags, it’s advisable to proceed with caution if you’re considering Berlinnova.
While Berlinnova promises a dream dress experience, the red flags suggest otherwise. Poor customer service, inaccurate information, inconsistent quality, and shipping delays paint a picture of a company that prioritizes sales over customer satisfaction.
Read: Meltily.com Review: Is Meltily Legit Or Scam?